NYC is suing T-Mobile for allegedly selling used phones as new and using other shady tactics

T-Mobile UK

New York City is suing T-Mobile, alleging that the company used a slew of deceptive business practices, violating the city’s consumer protection law “thousands of times” in the process.

According to the city, T-Mobile and its subsidiary Metro, as well as other authorized dealers, “preyed on consumers” through several tactics. After a year-long investigation, the city says it obtained evidence that, in at least 21 instances, T-Mobile and Metro sold used phones to consumers who paid for new ones and regularly overcharged customers.

The suit alleges that some Metro stores sold phones at a discount, then unlawfully added the tax at the pre-discount cost. The city goes on to accuse Metro of charging…

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