Facebook opens Workplace Chat to multi-company groups
Facebook has unveiled updates to its Workplace social collaboration app, including the ability to communicate with external organizations using its chat client.
Workplace launched in 2016 following a lengthy beta trial during which it was called Facebook at Work. Its customer base has since grown to more than 30,000 businesses.
At Facebook’s first user conference for Workplace – Flow – the company announced that Workplace Chat, the enterprise equivalent of its consumer-focused Messenger tool, now supports communication between multi-company groups.