Facebook opens Workplace Chat to multi-company groups

Facebook has unveiled updates to its Workplace social collaboration app, including the ability to communicate with external organizations using its chat client.

Workplace launched in 2016 following a lengthy beta trial during which it was called Facebook at Work. Its customer base has since grown to more than 30,000 businesses.

At Facebook’s first user conference for Workplace – Flow – the company announced that Workplace Chat, the enterprise equivalent of its consumer-focused Messenger tool, now supports communication between multi-company groups.

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