Ericsson software problem causing widespread cell phone outages
A problem with the software in
Ericsson took blame for the outage
Regardless, the company said that an initial analysis attributed the problem to an expired software certificate on the affected equipment. Börje Ekholm, President and CEO, Ericsson said they were working to restore the service as soon as possible, which probably isn’t soon enough for people who don’t have a working cell phone at the moment.
“The faulty software that has caused these issues is being decommissioned and we apologize not only to our customers but also to their customers. We work hard to ensure that our customers can limit the impact and restore their services as soon as possible,” Ekholm said in a statement.
While the press release went onto say they are working to restore the service throughout the day, as of publishing this article, the O2 outage maps still showed problems in the London area.
(Note that Verizon owns this publication.)