Amazon’s sales platform may be too big to police
Illustration by Alex Castro / The Verge
When a tech platform grows beyond a certain size, a now-familiar phenomenon begins to unfold. The creators no longer have a view of — or control over — all the day-to-day activity on the platform, allowing bad actors to manipulate it to their own ends.
On Twitter, this led to unchecked harassment and abuse, much of it focused on women and minorities. On Facebook, it led to Cambridge Analytica and Russian interference in the 2016 election. On YouTube, it led to a surge in extremist content, boosted by algorithmic recommendations.
Last week, thanks to a terrific investigation in the Wall Street Journal, we saw how size has blinded Amazon to a host of dangerous products that third-party sellers have made available. Alexandra Berzon, Shane…