Can You Hear Me Now? Staying Connected During a Cybersecurity Incident
While good communication is pretty much universally beneficial, there are times when it’s more so than others. One such time? During a cybersecurity incident. Incident responders know that communication is paramount. Even a few minutes might mean the difference between closing an issue vs. allowing a risky situation to persist longer than it needs to. In fact, communication — both within the team and externally with different groups — is one of the most important tools at the disposal of the response team.